Most SOP manual projects run six to ten weeks, depending on the size of the team and how many functions are in scope. Process audits can be as short as two weeks. We’ll give you a definite range during the discovery call, not after.

Both, and often the same document is delivered in both languages. Operating manuals for staff are almost always written in Lao. Board-level and investor-facing documents are usually English. We’ll match the language to the audience.

Often it’s the opposite — designing the system before you’ve built bad habits is much cheaper than re-engineering one. Our Enterprise Set-up service is built for founders in their first twelve months.

We’re software-agnostic. We’ve designed accounting systems on Xero, QuickBooks, locally hosted solutions, and well-structured spreadsheets for very small operations. We pick what fits your business, not the other way around.

Project fees are scoped to the engagement and quoted as a fixed fee once we’ve completed discovery. We’ll give you a clear written proposal before any work begins, and we don’t bill by the hour.